Are you at a point in your business where you would like some admin assistance but don’t know where to start?

Are you worried about having to train someone and feel that it would be faster if you just did it yourself?

Maybe you are trying to decide whether you have enough work to keep an employee busy?

A lot of businesses arrive at this crossroads where they could really do with some assistance, but they are not sure if they have enough work to keep someone busy.

This is where a Virtual Assistant can assist.

A Virtual Assistant can work as many or as little hours as you need them to AND it is likely you will find a Virtual Assistant who is already familiar with the industry and/or the programs that are used in the industry so there is very little training involved.

Several Virtual Assistants specialize in a particular area which allows them to provide a valuable service to that industry.

Beyond the Maze a team of Australian Virtual Assistants where we provide services to many allied health and financial planning businesses and over the years have become familiar with aspects of these businesses.

We use programs such as Service M8, Halaxy, Cliniko, Nookal, XPlan and many more, so training of your own practice systems would be the only thing that you would need to do.

It isn’t just about the programs, right?

There are other things like Medicare, WorkCover, PRODA, Insurance & Investment programs and the likes but we are skilled with those as well.

It is also being able to answer your phone while you are with valued clients, taking appointments, scheduling appointments, answering emails, answering Facebook Messages or comments, managing social media, invoicing, payments etc. The list is endless.

This is the advantage of using a Virtual Assistant in your practice, they are able to do many things to assist.

Still not convinced what to do?

Here are some examples on where a Virtual Assistant and an Employee differ.

Virtual Assistant  Employee 
Has own equipment   Need to provide equipment  
Has own office space   Need office space to cater for their needs 
Paid only for Tasks   Paid salary or hourly regardless if work is available 
Stay on task   May ‘waste’ time at work if things are quiet 
Extra support during busy periods   Limited to staff on hand 
Support as needed  Limited to staff availability  
Pay on flat rate or package  Need to pay rate, super, tax, workcover, sick & annual leave 
Specialised Skills   May need extensive training 
No Paid time for early finish  Flexibility to leave early if needed 


Like all relationships, they all take time to get into the swing of things and whether you hire an employee or a virtual assistant building a relationship will take time.   

However, hiring a Virtual Assistant with the experience of working with other Allied Health Practitioners and Financial Planners,  we can reduce that time.    

Would you like to discuss how you can be more productive and efficient with your administration?   Maybe you don’t actually need an assistant yet?  You may just need to adjust a few things you are already doing to make them more efficient.  Just doing this alone may assist in saving time.   

Book in for one of our FREE strategy sessions to discuss your needs:

Paula Burgess - Keynote Speaker QLD Australia


Paula Burgess is the founder and director of Beyond the Maze, a virtual assistant, coach, author, keynote speaker, mum of a special needs child and a Brisbane based girl who loves fast cars!

She also provides courses and membership to support other business owners working around children with special needs.