Online Business Management services for when you need next-level support

Going above regular admin to help you plan and prepare

Online business management services Brisbane QLD Australia
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Hi there.  

My name is Paula Burgess and I’m the owner and founder of Beyond the Maze.  

We are a virtual assistant and online business management business based on the north side of Brisbane. 

I’m here today to talk to you about, well, you have come to my website today to find out about an online business manager, and I am here today to talk to you about that.  

What is an online business manager? 

Think of an online business manager as your manager in your business. An office manager, maybe even a general manager depending on how far you want to take it. It’s the next level up from a virtual assistant and we can be like your right-hand man, so to speak, your assistant and helping things run smoothly in your business.  

If you’re doing things like you’ve got projects or events or things like that, that you might want to run, then you want someone behind the scenes doing all that kind of grunt work, to make sure things are running, going to run smoothly.  

You know, applications are coming in or registrations are coming in, events are done, all that sort of thing, making sure your marketing’s done.  

All that management side of things to make sure your business is running smoothly, an online business manager can manage other VAs or even your staff. And also, if you’re looking at putting in place other staff members, we can help you with your recruitment process, could also help and meet with you and discuss cash flow and numbers, all that sort of thing, just the general ins and outs of running a business.  

It’s like having that business partner without having a business partner, someone being able to bounce ideas off, get ideas from and think about how to run your business as well, supporting you and managing your team as well.  

If you’ve got a team also generally an online business manager and a VA can work hand in hand.  

The online business manager, the OBM, can make sure the VA is getting the work done in a timely fashion that they need to get things done.  

They can be the accountability person for your staff. So, you aren’t. So, you are literally free to just go and do what you want to do. And the only person that you’re meeting with is your OBM.  

If you’d like to have a chat with us further about how an OBM can help you grow and develop your business, then please click on the link below.  

Book in with one of our client concierge team and we can have a chat with you about how an OBM can help you in your business.  

But for now, I’m Paula, I’m from Beyond the Maze and I hope to chat with you soon. 

Bye for now. 

An online business manager helps you smash through your goals

If you’ve reached a point in your business where you need a right-hand person, you should consider getting an online business manager (OBM) onboard.

Going above and beyond general admin tasks, an online business manager acts as another you, coordinating teams, projects and the day-to-day running of your business. They get to know all your moving parts and make sure they keep running smoothly.

Once you’ve built trust and your OBM is up to speed with your business, you’ll find that you’re free to focus on your clients as you’ll know all the other bits of your business are being taken care of.


    The following is what a high-quality online business manager can do for you:

    Will coordinate your virtual team, or source people who can help you in your business (i.e. VAs, receptionists, social media etc.)

    Will look for ways to help you achieve your business goals and hold you accountable until you’ve met them.

    Will be your biggest business champion, supporting you and encouraging you to take opportunities.

    Will make sure you’re organised, planning your day and helping you stick to your schedule.

      Here’s a sample
      of what we can do

      • Project management
      • Team coordination
      • Strategy planning and prioritisation
      • Procedure and process design, implementation and documenting
      • Online system installation
      • Process streamlining (taking online etc.)
      • Recruitment
      • Bookkeeping … and more
      20 Ways to Use a VA



      What our clients
      are saying about us

      Sean Garvan - Garvan Financial Planning (Cairns)

      Paula and her Team are one of my most valued resources. I run a 100% outsourced business in that I do not employ any direct staff, and Paula’s specific financial planning client services experience combined with clear and simple pricing for her services, means that I can support and service a significantly larger client base than if I was handling all of the client services work myself. I am also able to only pay for the time spent when tasks are actually being worked on/completed, as opposed to having a full-time salaried staff member sitting idle and costing me money. The engagement is clear and transparent with excellent time tracking and reporting, and the ability to ‘prepay’ for blocks of hours is helpful for managing cash flow. I highly recommend Paula’s team to any business that would prefer not to have the hassle of a full-time office staff member, and have a simple and professional engagement that delivers great efficiency and results.

      Rhian - Healthy Mummy

      I wanted to send you a big thank you for all of your hard work over the years.  You have been a really important part of the growth of The Healthy Mummy and have worked tirelessly to ensure customers have been looked after every step of the way.  Your help with the set up of our system and developing our customer service processes have been critical to the evolvement of our customer service. Thank you so much for all of your help and for supporting us throughout.  Your loyalty and commitment has been invaluable. 

      Beth Oxley - Marketing Manager, Sesame Lane Care & Kindergarten

      We recently invited Paula Burgess as a guest speaker at a parenting workshop held at Sesame Lane Care & Kindergarten. I believe a successful parenting workshop is measured by attendees walking away having learnt what they expected to and with strategies they can implement to make their families lives happier. I must say that Paula certainly delivered on these expectations and more. Paula is a knowledgeable, personable and a confident presenter and coach. We look forward to working with Paula again, both for parent and educator training and support. Thank you Paula!


      I really appreciate your work. Thank you for your professionalism and friendly support.

      Dr Jessica Cooke – Mindwell Psychology

      Think you need an online business manager to partner with?

      For those times when you need that higher level of support or you’re wanting to grow your business and want support, an online business manager can help. Call us today for your obligation-free chat.