Virtual Admin and Reception services for allied health professionals

While you focus on your clients, we’ll take care of the rest

I NEED THIS
Allied Health Practitioner virtual assistance Brisbane QLD Australia

Allied Health

Specialist admin and reception services for the allied health industry

If you’ve reached the point in your business where you no longer want to do it alone (and you want to sleep at night), congratulations! You’ve done the hard yards and it’s paying off.

Many allied health professionals are unsure of how or where to ask for help though. If you’re running solo businesses, often from home or a rented room in a clinic, it’s hard to know how admin help can fit in to this style.

And that’s where virtual assistants and reception services are your answer!

Imagine being able to pay 100% attention to patient care without having to worry about:

  • Answering the phone
  • Processing invoices
  • Lodging medical claims
  • Rescheduling appointments
  • Responding to doctor referrals and so on.

Working with a virtual team means you can get all the help you need, without paying for a full-time employee who may only answer a few calls per day, lodge a couple of claims or type a couple of letters.

A virtual receptionist can provide you with phone coverage each day and you only pay for the calls you receive. And the same goes with admin work; you only pay for the hours used.

Here’s a sample
of what we can do

  • Reception services to answer queries, make bookings, reschedule appointments, arrange referrals and so on
  • Calendar management to make sure you have enough time to meet patients, travel where needed, meet your life requirements, etc.
  • Typing of correspondence (emails, referrals, follow-ups, etc.)
  • Invoicing and reconciliations (following up late payments)
  • Online portal submitting
  • Medicare, WorkCover, NDIS claims, etc.
  • Stock management

What our clients have to say

I wanted to send you a big thank you for all of your hard work over the years.  You have been a really important part of the growth of The Healthy Mummy and have worked tirelessly to ensure customers have been looked after every step of the way.  Your help with the set up of our system and developing our customer service processes have been critical to the evolvement of our customer service. Thank you so much for all of your help and for supporting us throughout.  Your loyalty and commitment has been invaluable. 

Rhian

Healthy Mummy

Need some back up for your allied health business?

If you’re over trying to do it all alone, contact our specialist team of allied health virtual assistants and receptionists today and let’s see how we can help you.