Need admin support or virtual reception services to move your business to the next level?
We help small business owners who work from home, financial planners, allied health practitioners, coaches and speakers … even virtual assistants!
ADMIN SUPPORT & VIRTUAL RECEPTION
Admin support services
Our Australian virtual assistants are skilled in a variety of software and can assist you with many administrative tasks.
Below are just a few of the tasks we can do for you:
- Business card scanning
- Correspondence (letters, emails and faxes)
- CRM management (Customer Relations Management)
- Data entry and database management
- Diary management – setting up and/or scheduling appointments, reminders, etc.
- Email management
- Event planning
- Internet research
- Mail merges
- Meeting minutes transcription
- PowerPoint presentations
- Project management
- Relocation arrangements
- Spreadsheet creation and management
- To Do list management
- Travel planning and coordination and more …
Virtual reception services
Many of our clients start with us by having us answer their phones and I can promise you they never look back!
I am sure you have been in this position before, where you are with a client and the phone rings. Although I am sure you stay focused on your client at the time, you are probably wondering if you just missed another potential client or an important call from an existing client.
Never miss a call again and have us answer your phone. Think of how much time has been wasted playing a constant game of phone tag with your clients.
How does it work?
- Appointments can be made direct to your calendar
- Reschedules can be done immediately
- Cancellations can be taken care of and hopefully rescheduled rather than cancelled
- No more pesky telemarketer calls as the messages never get through to you
- After hours voicemails returned
- Appointments confirmed or confirmations followed up
- Continue to run a full calendar with minimal cancellations by having us manage your calendar and more …
Who we work with
The Beyond the Maze team of Australian virtual assistants know what you need and will make sure you’re 100% satisfied with our services. Your clients will notice the difference and compliment you on your staff’s capabilities and efficiency! They won’t even know we work remotely from your physical business.
Are you an allied health practitioner?
Have you reached the point in your business where you can no longer do it all by yourself? You need to sleep!
Imagine having the business you set out to have where you can pay attention to patient care without having to worry about answering the phone, doing invoices, lodging medical claims and rescheduling appointments just to mention a few.
Getting a receptionist can be costly, you pay them to be at the desk all day so they are available to answer the phone but the phone may not ring, or at least may ring a little. If you don’t have the tasks to keep them busy throughout the day it can become quite costly.
Using a virtual receptionist can provide you with phone coverage for every day of the working week while only paying for the calls you receive! How great is that? Never miss a call again!
But wait … a Virtual Assistant can also be used to manage so many different admin tasks listed in our admin support services above.