What happens when you are treating a client and the phone rings?
After speaking with many physiotherapists, this is probably one of the hardest things to juggle when you are on your own.
You want to provide your client with the best care possible but when the phone rings you are concerned that you will miss a valuable new client. By the time you return their call, they have probably found another physiotherapist to help them. Possibly costing you thousands in the lifetime value of repeat and referral business.
Not the best scenario, right?
I would like to show you how a Virtual Assistant can help you with this…
A Virtual Assistant is like having a receptionist in your office, but you don’t need the office space or budget for a full-time receptionist.
Having a Virtual Assistant can be available to answer your phone during your office hours, but you don’t need to pay them for the entire day as they can answer your phone while doing other tasks for other clients.
Imagine being able to give your clients your full attention knowing that any phone queries are taken care of and new and existing clients are booked in.
The team at Beyond the Maze are specialists in assisting physiotherapists with their business.
We are a based in Australia and train our team across all your needs, chances are we already know how to use your program too so you don’t need to train us!
As part of our service you always have two of our team members trained with your tasks as this ensures that you are not disadvantage should a team member be away.
From answering the phone, making appointments and confirming appointments to looking after your administration, we can ensure that your practice runs smoothly.
No more working late nights after a day of treating clients just to get the paperwork completed.
No more racing to return phone calls in between appointments and still not reaching people.
What could you do with extra time? See more clients? Spend time with family?