Being a parent entrepreneur is like juggling flaming torches… while someone keeps throwing in Lego blocks for you to step on. One minute you’re in CEO mode, the next you’re Googling “last-minute costume ideas for Book Week” or dashing off to a therapy appointment.

And here’s the truth: traditional business structures don’t play nice with family chaos. That’s why you need a flexible foundation — systems that bend when life throws curveballs, but don’t break under pressure.

At Beyond the Maze, we’ve built our entire business around this idea (hello, special-needs parenting AND running a company 😅). Here’s how you can do it too.

1. SOPs: Your Secret Weapon Against Chaos

When life gets unpredictable, Standard Operating Procedures (SOPs) are what keep your business from spiralling.

Think of them as “How-To Guides for Future You.” If you’ve documented your processes, anyone can step in — whether that’s a VA, a backup team member, or even yourself when you’ve completely forgotten how you did that thing last time.

🔧 Pro tip from BTM: We map all our SOPs in ClickUp. It means when a VA is away, the backup can literally pick up the instructions and run without missing a beat. Clients stay happy, the business keeps humming, and you get to deal with your kid’s emergency meltdown without panicking about unanswered emails.

2. Communication: Set Expectations Before the Fire Drill

Most parents know the drill: life doesn’t always give you notice. But your clients don’t need to feel the ripple effects if you’ve already set up clear communication protocols.

✔️ Auto-responders that explain when you’ll be back online
✔️ Shared team inboxes so nothing falls through the cracks
✔️ Slack or WhatsApp updates if a VA swaps shifts

This is less about always being available and more about making sure clients aren’t left hanging. And let’s be real — most clients are way more understanding when you’re upfront about how your systems work.

3. Buffer Zones in Your Calendar

Parent life is full of “surprise events” (and not the fun kind). Build buffer time into your calendar to absorb the shocks.

That means:

– Don’t schedule back-to-back meetings all day.
– Block out “catch-up windows” for when things inevitably go sideways.
– Protect school holidays before the year starts (yes, all of them).

It’s not wasted time. It’s insurance against burnout — and it stops the whole house of cards collapsing when one appointment runs over.

4. Backup Support: The Real MVP

Here’s something we do at Beyond the Maze that parent entrepreneurs LOVE: every client has a backup VA. If the main VA is out, the backup steps in seamlessly because all processes are documented.
It’s the equivalent of having a babysitter who already knows your bedtime routine — no tears, no confusion, just smooth sailing.

This kind of redundancy doesn’t just save your business… it saves your sanity.

5. Real Talk: Why Flexibility Beats Perfection

Here’s the thing: flexibility doesn’t mean slacking off. It means designing a business that works with your life instead of against it.

You’ll still have high standards, solid delivery, and happy clients. You’ll just achieve it without sacrificing every school pickup, sports carnival, or quiet coffee with your kiddo.

Conclusion: Build Systems That Have Your Back

Parent entrepreneurship isn’t about choosing between family and business. It’s about creating a Flexible Foundation — systems that let you show up fully in both worlds without breaking.

Start small:
– Document one process this week.
– Block one buffer window in your calendar.
– Set one communication template for client updates.

These micro-shifts compound into freedom.

motherhood, multi-tasking, family and technology concept – happy mother with baby, laptop computer and papers working at home

Because at the end of the day, your business should give you more time for the moments that matter – not rob you of them. And if you want a team who lives and breathes this stuff (because we’ve been there), Beyond the Maze is just a call away. 

Paula Burgess - Keynote Speaker QLD Australia

ABOUT THE AUTHOR

Paula Burgess is the founder and director of Beyond the Maze, a virtual assistant, coach, author, keynote speaker, mum of a special needs child and a Brisbane based girl who loves fast cars!

She also provides courses and membership to support other business owners working around children with special needs.